FOR LETTING AGENTS & PROPERTY MANAGERS
A reporting partner for busy property teams
Dock Inventories supports letting agents and property managers across Greater London with clear, consistent property reporting at every tenancy stage.
From individual bookings to repeat portfolio instructions, we confirm the appointment, access arrangements, reporting requirements and agreed recipients before attendance. Every completed report is internally reviewed before delivery.
Clear booking and access arrangements
Consistent report presentation
Delivery to agreed recipients
Internal quality review
SUPPORT FOR PROPERTY TEAMS
Reporting built around agency workflows
We agree the scope of each instruction before attendance, helping your team manage appointments, access, key arrangements and report delivery more consistently.
Inventory & Check-In
Room-by-room inventory reporting at the beginning of the tenancy, with condition and cleanliness recorded where a Check-In is included.
Check-Out Reports
End-of-tenancy reporting with comparison against an available Inventory, Check-In or combined starting report where provided.
Mid-Term Inspections
Dated visual reports during the tenancy, recording general condition and any apparent concerns observed during the appointment.
New-Build Snagging
Visual, non-invasive reports identifying visible defects, incomplete finishes and presentation issues in newly completed properties.
Access and key arrangements
Key collection, tenant attendance, concierge access and return arrangements can be agreed as part of the booking.
Report delivery
Completed reports are internally reviewed and issued electronically to the recipients agreed for the instruction.
FLEXIBLE AGENCY SUPPORT
Suitable for one-off and repeat instructions
Agency arrangements can be tailored to the way your branch or property-management team handles bookings and report delivery.
Individual property instructions
Book a single report where support is required for a particular tenancy, landlord or property.
Ongoing branch instructions
Establish consistent booking information, access arrangements and report recipients for repeat instructions.
Managed portfolios
Arrange reporting across multiple properties while keeping the required service and appointment information clear for each instruction.
Busy changeover periods
Additional reporting support may be arranged during busier tenancy changeover periods, subject to clerk availability and appointment confirmation.
LESS CHASING. CLEARER RECORDS.
Practical support for your property team
Clear booking information and agreed working arrangements help reduce unnecessary follow-up between the agency, clerk, tenant and property contact.
Dock Inventories provides the completed report and supporting record, while tenancy decisions, maintenance instructions and deposit outcomes remain with the relevant parties.
AGENCY ACCOUNT ARRANGEMENTS
Agree the working details in advance
For repeat instructions, we can agree the usual booking contacts, required property information, access and key arrangements, report recipients and invoicing details used by your team.
Every appointment remains subject to availability and confirmation. An enquiry or booking request does not create an automatic appointment.
WHAT YOUR TEAM CAN EXPECT
Consistent support from booking to report delivery
Clear appointment information, agreed access arrangements and consistent report delivery help your team manage property reporting with less unnecessary follow-up.
Booking requirements confirmed before attendance
Reports internally reviewed before delivery
Electronic delivery to the agreed recipients
HOW IT WORKS
From first enquiry to ongoing instructions
We learn how your team manages bookings, access and report delivery, then agree practical working arrangements for future instructions.
01
Tell us how your team works
Provide the property address, preferred appointment details, access arrangements and any specific matters you would like the clerk to observe.
02
Agree the account arrangements
We confirm the working details, including required booking information, key arrangements, report delivery and invoicing contacts.
03
Send individual booking requests
Your team provides the property and appointment information for each instruction. Every appointment remains subject to availability and confirmation
04
Receive the reviewed report
The completed report is internally checked before being issued electronically to the recipients agreed for that instruction.
FREQUENTLY ASKED QUESTIONS
Agency account questions
Answers to common questions about one-off bookings, repeat instructions, coverage and account arrangements.
Do we need an agency account to make a booking?
No. Letting agents and property managers can send individual booking requests without an established agency account. Account arrangements are more useful where instructions are expected to be repeated.
What can be agreed for repeat instructions?
We can agree the usual booking contacts, information required for each service, access and key arrangements, report recipients and invoicing details used by your team.
Can different branches or team members make bookings?
Yes. The relevant contacts and authorised booking arrangements can be agreed for the agency account. Each individual appointment must still contain the required property, service, access and timing information.
Which areas do you cover?
Dock Inventories provides property reporting across Greater London. Appointment availability will depend on the property location, service required, requested date and clerk availability.
Do you offer payment terms for agency accounts?
Payment terms may be available for approved agency accounts. Depending on the expected volume and agreed working arrangements, we may be able to offer 30-day payment terms or consolidated monthly invoicing. Any credit or payment arrangement must be agreed in writing before it applies.
LET’S TALK
Discuss reporting support for your property team
Tell us about your branch, portfolio and usual reporting requirements. We will review the enquiry and discuss suitable working arrangements for individual or repeat instructions.