FOR LETTING AGENTS & PROPERTY MANAGERS
Property Inventory Services for Letting Agents
Professional property inventory and inspection services for London letting agents, property managers and estate agency branches.
From individual bookings to ongoing portfolio instructions, Dock provides one consistent route for access coordination, inspections and report delivery across Greater London. Every completed report is internally reviewed before delivery.
12,000+
Property reports completed
Since 2009
Property reporting experience
Internally reviewed
Reports quality-checked before delivery
Consistent reporting
Clear, structured property reports
Propertymark
ARLA Inventories accredited member
Greater London Coverage
Appointments across London
TRUSTED BY PROPERTY PROFESSIONALS
Trusted by letting agents and property professionals across London
ONE REPORTING WORKFLOW
One Reporting Partner Across the Tenancy
Use Dock for Inventory & Check-In, Check-Out, Mid-Term Inspection and Snagging instructions through one consistent process for booking, access, inspection, internal review and report delivery.
Start-of-Tenancy Reporting
Detailed Inventory & Check-In reports creating the written and photographic baseline at the beginning of the tenancy.
End-of-Tenancy Reporting
Check-Out Reports recording the property as returned, with comparison against the available starting report where one exists.
In-Tenancy Visibility
Mid-Term Inspections providing a dated record of condition, cleanliness and visible maintenance concerns during the tenancy.
New-Build Quality Records
Snagging reports documenting visible defects, incomplete finishes and presentation issues in newly completed properties.
Access Coordination
Key collection, tenant attendance, concierge access and key-return arrangements can be incorporated into the booking information for each instruction.
Quality-Checked Delivery
Completed reports are internally reviewed before being issued electronically to the agreed recipients.
FLEXIBLE AGENCY SUPPORT
Flexible Support for Branches, Portfolios & Repeat Instructions
Whether you need occasional support or regular reporting across a managed portfolio, Dock can agree practical working arrangements around your booking process, access requirements, report recipients and invoicing.
Individual property instructions
Book a single report for a particular tenancy, landlord or property without needing to set up a formal agency account first.
Regular Branch Instructions
Agree the usual booking contacts, access arrangements and report recipients so repeat instructions can be handled through a more consistent process.
Managed portfolios
Coordinate reporting across multiple managed properties while keeping the service, appointment and access information clear for each instruction.
Additional Capacity During Busy Periods
Use Dock as additional reporting support during busier tenancy-changeover periods when your usual workload increases.
LESS CHASING. CLEARER RECORDS.
Less Reporting Admin for Your Property Team
Clear booking information, agreed access arrangements and consistent report delivery help reduce unnecessary follow-up between your team, tenants, landlords, concierge staff and inventory clerks.
With Dock handling the reporting process from instruction through to internally reviewed report delivery, your team has one clear route for property inspection records across the tenancy.
- One Route for Instructions
Booking, access and property information kept clear for each appointment. - Consistent Report Delivery
Reviewed reports issued electronically to the agreed recipients. - Less Supplier Coordination
Use one reporting partner across Inventory, Check-Out and Mid-Term instructions.
AGENCY ACCOUNT ARRANGEMENTS
Set Up a Consistent Process for Repeat Instructions
For regular instructions, we can agree the usual booking contacts, property information, access arrangements, report recipients, invoicing details and any applicable agency rates in advance.
This gives your team a clearer process for repeat bookings without having to establish the same working details for every instruction.
SWITCHING PROVIDER
Switch to Dock Without Starting From Scratch
Already have an Inventory or Inventory & Check-In report from another provider? Send it with your instruction. Where the existing report remains suitable, Dock can use relevant property information as a reference when preparing the new report.
The property is still inspected and the new Dock report reflects what is found at the current appointment. If the property has been substantially refurbished, refurnished or otherwise changed, a completely new Inventory may be more appropriate.
For agencies managing multiple properties, this can make changing provider considerably simpler and reduce unnecessary duplication of existing property information.
WHAT YOUR TEAM CAN EXPECT
A Consistent Standard From Booking to Delivery
For each confirmed instruction, your team has a clear process for booking information, access arrangements, inspection and delivery of the completed report.
Want to see the reporting standard in more detail? Read What London Letting Agents Should Expect from a Professional Property Inventory Report.
Booking Details Reviewed
Property, service, timing and access information are reviewed before the appointment.
Internal Quality Review
Every completed report is checked for consistency, completeness and presentation before delivery.
Clear Electronic Delivery
Reviewed reports are issued electronically to the recipients agreed for the instruction.
HOW IT WORKS
From Agency Setup to Repeat Instructions
For regular agency work, we first agree how your team wants to handle bookings, access, report delivery and invoicing. Individual property instructions can then follow the same consistent process.
01
Tell us how your team works
Tell us about your branch or property team, the services you commonly require and how you currently manage bookings, keys, access and report delivery.
02
Agree the working arrangements
We agree the usual booking contacts, required instruction information, access arrangements, report recipients, invoicing details and any applicable agency rates.
03
Send Each Property Instruction
For each booking, send the property address, service required, preferred appointment date, access details and any relevant property or tenancy information.
Preparing an instruction? Use our inventory appointment checklist for letting agents.
04
Receive the Quality-Checked Report
Once the inspection is completed, the report is internally reviewed for consistency, completeness and presentation before being issued electronically to the agreed recipients.
FREQUENTLY ASKED QUESTIONS
Property Inventory FAQs for Letting Agents
Answers to common questions about agency bookings, repeat instructions, multi-branch working, London coverage, switching provider and account arrangements.
Do we need an agency account to make a booking?
No. Letting agents and property managers can book individual inspections without setting up an agency account. Agency arrangements are most useful where you expect regular, portfolio or multi-branch instructions.
What Can Be Agreed for Regular Agency Instructions?
We can agree the usual booking contacts, information required for each service, access and key arrangements, report recipients, invoicing details and any applicable agency rates.
Can Multiple Branches or Team Members Use Dock?
Yes. Booking contacts can be agreed for different branches or members of your property team, while each individual instruction still identifies the property, service required, appointment details and access arrangements.
Can We Switch to Dock if We Already Use Another Inventory Provider?
Yes. Existing Inventory or Inventory & Check-In reports can sometimes provide useful reference information where they still reflect the property accurately. Dock still inspects the property and the new report records what is found at the current appointment.
Where the property has been substantially refurbished, refurnished or otherwise changed, a completely new Inventory may be more appropriate.
Read our guide to switching inventory provider →
Which areas do you cover?
Dock Inventories provides property inventory and inspection services across Greater London, including Central, East and Docklands, South-East, West, North/North-West and South/South-West London.
Individual appointment availability depends on the property location, service required and requested date.
View our London coverage →
Do you offer payment terms for agency accounts?
Payment terms may be available for approved agency accounts. Depending on the agreed working arrangements, this may include 30-day terms or consolidated monthly invoicing.
Any credit or payment arrangement must be agreed in writing before it applies.
LET’S TALK
Discuss Property Inventory Support for Your Agency
Tell us about your branch, portfolio, current inventory provider or reporting requirements. We’ll review your enquiry and discuss suitable arrangements for individual, repeat or multi-branch instructions.
Need a quick answer before getting in touch? Visit our Property Inventory & Inspection FAQs.