WEBSITE INFORMATION

Website Terms

These Website Terms explain the conditions that apply when you access and use the Dock Inventories website, submit an enquiry or send a booking request through our online forms.

Last updated: August 2026

1. About these terms

These Website Terms apply when you visit or use the Dock Inventories website, submit an online form, request information or communicate with us through the website.

By continuing to use the website, you agree to comply form, request information or communicate with us through the with these terms. If you do not agree with them, you should not use the website or submit information through it.

These Website Terms govern use of the website only. A property-reporting instruction may also be subject to a quotation, booking confirmation, agency account arrangement, service-specific terms or other conditions agreed between Dock Inventories and the client.

2. Company information

This website is operated by Dock Inventories Ltd, a company registered in England and Wales.

Company name: Dock Inventories Ltd
Company number: 10689848
Registered office: The Court Building, 1 Market Street, London SE18 6FU
Email: info@dockinventories.co.uk
Telephone: 07951 025 131

The registered office is an official correspondence address only. Property inspections and meetings are arranged separately, and visitors should not attend without a confirmed appointment.

3. Using the website

You may use this website for lawful purposes, including learning about our services, requesting a quotation, sending an enquiry or submitting a booking request.

You must not knowingly:

We may restrict or block access where we reasonably believe the website is being misused or its security, operation, users or business are at risk.

4. Enquiries and booking requests

Submitting an enquiry, quotation request, agency enquiry or booking form does not by itself create a confirmed appointment or require Dock Inventories to accept an instruction.

A booking is confirmed only when Dock Inventories has reviewed the request, checked availability and expressly accepted the instruction or issued an appointment confirmation.

When submitting a request, you should provide complete and accurate information, including the property address, required service, preferred date, access arrangements, key details and appropriate contact information.

Preferred dates and times are requests only and remain subject to clerk availability, travel requirements, access arrangements and confirmation by Dock Inventories.

Where another person’s contact details are provided, you must have an appropriate reason and authority to share those details for the purpose of arranging or completing the appointment.

5. Quotations, prices and payment

Any prices shown on the website are general information only unless expressly stated otherwise. The applicable price may depend on the service, property size, location, contents, access requirements, appointment timing and other relevant circumstances.

A quotation is based on the information provided to us. Dock Inventories may revise or withdraw a quotation where that information is incomplete or inaccurate, the requirements change or circumstances affecting the instruction become apparent.

Unless stated otherwise, quotations do not constitute acceptance of a booking and remain subject to availability and confirmation.

Payment requirements, invoicing arrangements, cancellation charges, failed-access charges and any agency account terms will be communicated separately where applicable.

Payment terms or credit arrangements apply only where expressly agreed by Dock Inventories in writing.

6. Website service descriptions

We aim to describe our property-reporting services clearly and accurately. Website descriptions are general summaries and may not include every feature, limitation or requirement applicable to a particular instruction.

The precise scope of an Inventory, Check-In, Check-Out, Mid-Term Inspection or New-Build Snagging instruction will depend on the service booked and any written information or terms supplied with the quotation or confirmation.

Dock Inventories provides visual, evidence-led property reporting. Unless expressly agreed otherwise, our services do not constitute a structural survey, building survey, valuation, legal opinion, specialist safety inspection or technical assessment of gas, electrical, plumbing, heating, drainage, fire-safety, damp or other building systems.

Any observation or opinion concerning condition, cleanliness, fair wear and tear, apparent responsibility or possible liability is based on the visible evidence and information available at the time. It is not legally binding and does not determine deposit deductions, repair liability or the outcome of a dispute or adjudiation.

7. Website availability and changes

We aim to keep the website available and operating properly, but we do not guarantee that it will always be accessible, uninterrupted, secure or free from errors.

We may update, suspend, restrict or withdraw any part of the website where reasonably necessary for maintenance, security, technical, operational or business reasons.

Clerks are provided only with the information reasonably required to attend the property, arrange access, complete the inspection and return the necessary reporting material.

We may change website content, service descriptions, forms and contact information from time to time. Changes published on the website do not alter an instruction or appointment that has already been expressly agreed unless the parties agree otherwise.

8. Accuracy and reliance on website information

We take reasonable care when preparing website content. However, the information is provided for general guidance and may not address the circumstances of a particular property, tenancy, development or instruction.

Website content should not be treated as legal, surveying, valuation, building-control, fire-safety, financial, tax or other specialist professional advice.

Before making a decision based on website information, you should obtain appropriate advice where the matter requires specialist assessment or has legal, financial, safety or technical consequences.

Photographs, report extracts, illustrations and examples are provided to demonstrate the nature or presentation of our services. They may be anonymised, edited, illustrative or taken from a different property and should not be treated as a representation of the precise report or outcome that will apply to another instruction.

9. Links to other websites

The website may contain links to third-party websites or services for convenience or additional information.

Dock Inventories does not control third-party websites and is not responsible for their content, availability, security, privacy practices or the products or services they provide.

The presence of a link does not necessarily mean that Dock Inventories endorses, approves or has a commercial relationship with the third party concerned.

You should review the terms and privacy information applying to any third-party website before using it or providing personal information.

10. Intellectual property

Unless otherwise stated, the website and its text, design, branding, graphics, photographs, report examples, document layouts and other content are owned by or licensed to Dock Inventories Ltd and are protected by applicable intellectual-property laws.

You may view, print or download reasonable extracts from the website for your own personal use or legitimate internal business evaluation.

You must not reproduce, alter, republish, distribute, sell, license, commercially exploit or create derivative material from substantial parts of the website without prior written permission from Dock Inventories or the relevant rights owner.

Sample reports and report extracts must not be presented as reports prepared for another property, copied for use by another inventory provider or modified in a way that misrepresents their source or purpose.

The names, branding and logos of third parties displayed on the website remain the property of their respective owners and may only be used in accordance with the rights and permissions applying to them.

11. Privacy and cookies

Personal information submitted through the website will be handled in accordance with our Privacy Policy.

The website may use cookies and similar technologies for essential operation, security, form functionality, preferences and website performance.

Where consent is legally required for non-essential cookies or similar technologies, they will not be activated unless the appropriate consent has been obtained.

Information about the cookies used and the available controls may be provided through a separate cookie notice or the website’s consent settings.

12. Liability for use of the website

Nothing in these Website Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Nothing in these terms affects any statutory rights that apply to a consumer.

Subject to the paragraphs above, Dock Inventories is not responsible for losses arising solely from reliance on general website information where the user has not obtained confirmation or appropriate advice relevant to the particular instruction or circumstances.

We are not responsible for loss caused by events outside our reasonable control, failures in third-party communications or services, or the temporary unavailability of the website, except where responsibility cannot legally be excluded.

These Website Terms relate only to use of the website. Any liability connected with an accepted property-reporting instruction will be considered under the quotation, booking confirmation, service terms, agency account arrangement and applicable law.

13. Changes to these terms

We may revise these Website Terms from time to time to reflect changes to the website, our services, business practices or legal requirements.

The latest version will be published on this page with an updated revision date.

Changes will apply from the date they are published and will not retrospectively change the terms of an instruction already expressly agreed unless the parties agree otherwise or a change is required by law.

14. Governing law and jurisdiction

These Website Terms and any dispute arising from the use of this website are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, subject to any mandatory legal rights that allow a consumer to bring proceedings in another part of the United Kingdom or another applicable jurisdiction.

15. Contact us

Questions about this website or these Website Terms may be sent to:

Dock Inventories Ltd
Email: info@dockinventories.co.uk
Telephone: 07951 025 131
Registered office: The Court Building, 1 Market Street, London SE18 6FU